We were very pleased to once again be invited back to ASOS by ISG plc, this time to complete Phase B, which was the new ASOS Headquarters for Customer Care. ASWS completed a full initial external survey and then generated a specification, very similar to Phase A. This involved the reglazing and renewals of all mastic to the entire façade. All of this work was completed using a range of access platforms, including spiders and cherry pickers. Using our valuable experience gained on Phase A, we were able to navigate the problems of access, inclement weather and an extremely tight programme. ASWS was able to work to the programme deadlines and achieve all necessary works by practical completion, working very closely with ISG site management.